Welcome to FPPG training. We’re passionate about driving high performing franchise networks. We do that by developing people who support franchisees and building franchise peer performance group programs. This training site provides the training modules and material to support your learning and successful application with franchisees.
Click the "Register Today" button below to register. Please use your company code to begin.
There are two training tracks on this site. Your organization has selected which one aligns with current organizational goals. See below to learn about the content and expectations for each track.
The People Development track is based upon feedback from franchisors and franchisees, industry experts, research and our experiences in psychology, business operations, and franchising. The content is designed to promote a well-rounded learning experience and includes concepts from business acumen, business psychology, accountability, franchise relationships and coaching skills.
This track includes 6 modules. Plan on a total of 4 hours to complete; we encourage you to watch it again throughout the next year as needed. This training includes downloadable material that complements the content, helps retain the information and practice new skills when supporting franchisees. Each module includes bios for guest speakers and a competency quiz. The quiz is 5-7 questions and should take less than 5 minutes. Once the quiz is complete, your organization will receive a completion notification. If you are here for the FPPG Program/Facilitator training, the next training track will be accessible once this track has been successfully completed. If you have additional questions, please review the FAQs.
The Program Development track is designed for franchise organizations who are building new peer performance group programs or rebooting an existing one. The training explores the benefits of peer groups and how franchise peer performance group programs are different.
This track includes 4 modules. Plan on a total of 2 hours to complete; we encourage you to watch it again throughout the next year as needed during the pilot phase. The modules include peer performance group foundation, FPPG foundation, FPPG Draft and Facilitator Skills. This track comes with downloadable material to complement the training and use as needed.
The Program Development track was developed to elevate the confidence and skills of anyone who regularly interacts with franchisees. The training includes techniques to build stronger relationships, have more productive conversations and effectively hold others accountable.
The FPPG Program/Facilitator training is not only for people who may become group facilitators. Rather, this training provides the opportunity to anyone in the organization to gain an understanding about the benefits of peer groups, why franchisees should join a FPPG, the importance of group selection process to maximize outcomes, and more.
If you have questions about training site, the FPPG program or your role within it, please contact your Program Manager. This person is the point of contact within the organization who is responsible for coordinating FPPG training and program implementation. For immediate assistance please contact firstname.lastname@example.org.